Terms & Conditions

Please read these terms of use carefully before using this this website. If you do not agree to this Terms of Use you may not use this Website. By using this Website, you signify your agreement to this Terms of Use as well as the Website’s Privacy Policy (which is hereby incorporated by reference herein.). This Terms of Use sets out the legally binding terms of the Services available on the Website as well as at the terms of use of this Website. This Terms of Use along with the Privacy Policy extends to both users who visit the Website but do not transact business on the Website (“Users”) as well as users who are registered and are authorized by the Website to transact business on the Website (“Members”). The Company reserves the right to modify or terminate any portion of the Website or the Services offered by the Company for any reason, without notice and without liability to you or any third party. You are responsible for regularly reviewing the Terms of Use so that you will be apprised of any changes. Nothing in this Terms of Use should be construed to confer any rights to third party beneficiaries.

Definitions

“Jewellery” means the jewellery that is per-designed or jewellery sets with diamonds that are available for sale on our website. Please note that all Jewellery is sold “as is” and do not allow the Members to make any changes on them. “Mounts” are defined as designs which may or may not have diamonds that hold a gemstone / gemstones in place. Members can select Mounts and diamonds separately to create customized Jewellery. “Loose Diamonds” are individual diamonds that can be bought without being set on Mounts.

Description of Services

This Website provides access to trading, pricing, news and other information services related to diamonds, precious gems and jewellery. Certain Services available on this Website are for the use of Members only. Please note that some of the terms under these Terms of Use differ for purchases for personal consumption and investment purchases.

This Website offers services for Members who wish to purchase diamonds for personal consumption and is inclusive of both, customized and ready-made Jewellery. The Website also offers services to sell diamonds for investment. The Website displays diamonds and stones that are specifically recommended for the purpose of investment. The Website will also feature the recommendations of a trained diamond consultant, circulate a list of investment grade diamonds and recommend good buys. Recommendations of the consultant are not guaranteed under any circumstances and the Company shall not be held liable for any loss and / or damage suffered by the Members who relied on such recommendation.

Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item.

Registration

All Users will be required to register on the Website and become Members prior to the completion of any transaction / purchase on the Website

To register onto the Website the User will have to provide Personal Information (as defined in the Privacy Policy) and choose a user name and password.

Registration is only a one time process and if the Member has previously registered, he shall login / sign into his / her account. You will be required to provide us with your name and other details, including but not limited to, e-mail, contact number, contact address and customer verification question (example: your mother’s maiden name), which will be used for verification purposes.

Order

Retail Purchase

Any Member who wishes to purchase an item from the Website can either:

1. add the selected diamond(s) directly to the shopping cart; or
2. customize the jewellery by adding the diamond(s) to a ring, pendant, earring or any other type of jewellery that is expressly stated as customizable on the Website and then add it to the shopping cart; or
3. choose from the selection of Jewellery available on the Website and add it to the shopping cart; or
4. call our call consultants at 1-800-xxxxxx and place the order. The Member will receive the form for ordering via email/ fax/ courier based on the Member’s convenience.

Only registered Members can make purchases online. In the event of a User wishing to make the purchase, the User will be required to register with the website after adding the item to the shopping cart. The Members shall also provide any other mandatory information required under law (like Personal Account Number (PAN) at the time of purchase.

All orders are considered complete only after the payment has been received by Rajkumar’s Shreenath Diamonds .

To confirm the orders, Rajkumar’s Shreenath Diamonds may at random, call up the Members who have placed orders through the Website and ask the Member a verification question. Rajkumar’s Shreenath Diamonds will confirm the order only after the verification question is answered by the Member.

Once the purchase of the item(s) is confirmed by the Member, Rajkumar’s Shreenath Diamonds :

1. In the case of Loose Diamond or custom jewellery – order for the diamond(s), set it on the Mount and deliver it to the Member; or
2. In the case of Jewellery – order for the manufacture of the Jewellery and deliver it to the Member.

In the event the bank rejects to honor any payment transaction made by a Member towards an order, Rajkumar’s Shreenath Diamonds shall have the right to refuse to ship the order to the Member without any liability whatsoever.

Product Availability

Rajkumar’s Shreenath Diamonds may not own any of the diamonds and other products listed on the Website. In such cases, Rajkumar’s Shreenath Diamonds only orders the products listed on the Website from third party traders and merchants after the confirmation of the order by the Member and delivers the same to the Member. In such a scenario, there is a possibility that the item ordered by the Member might have been traded since the listing on the Website might not be available at that point of time.

In the event the diamond(s) get(s) traded in the market before making the payment / sealing the order, Rajkumar’s Shreenath Diamonds will call the Member and suggest an alternate diamond. In case the Member chooses a new diamond, Rajkumar’s Shreenath Diamonds shall confirm the new order. If the cost of the new selection is more expensive than the previous one, the Member shall have to pay the differential amount. If the cost of the new selection is less expensive than the previous one, Rajkumar’s Shreenath Diamonds shall refund the excess amount to the Member in the manner specified below in this Terms of Use.

Pricing

Diamond prices vary from one category of diamonds to another and seller to seller where numerous factors like reputation of the sellers, brand value, design of the Jewellery etc. have an impact on the price of the diamond. The demand and supply of diamonds in the market can also affect the price of the diamonds. The prices stated on the Website may be substantially higher or lower than the actual prices in the retail markets.

All pricing information available on the Website must be used as a general guideline for diamond prices. While this Website is designed to provide most accurate diamond pricing information, the information about the diamonds does not provide an appraisal or guarantee of value, nor does it give suggestions or recommendation of any sort for buying or selling diamonds. All grading and pricing are subjective methods of analysis and no guarantee is made or liability assumed as to the accuracy or validity of the information provided by the Service or the expertise of those providing information via the Service. Infrequently, data may be inaccurately displayed on the Website due to system errors. Rajkumar’s Shreenath Diamonds reserves the right to correct any and all errors when they do occur and the Company does not honor inaccurate or erroneous prices. The prices on the Website are also subject to change without notice. For any order the price is the prevailing price on the day the order is completed. The prices of the products listed on the Website are fixed and not negotiable. If you have any questions, please do not hesitate to contact us at +91-9873020382